Clicky

We are attempting installing the driver onto the terminal server, because when printing locally the printout is fine, but when connecting to the terminal server the printout is weak and faded.  HP Universal Print Driver PCL5 is installed on the server and is currently in use for other printers and we would like it to stay in use if possible.  However, if this is the problem, we can uninstall it after work hours.

The two errors listed in the tags are the errors that we receive, listed in order.  The second error seems to just be a generic error telling us that the driver did not install.  I did some google mining on the first error and read suggestions of checking "%windir%\inf\setupapi.app.log" which I did, and found many errors listed in the log with a time stamp appropriate to when I attempted the install.

The errors listed in the notepad file were:
"Verifying file against catalog 'hp100664.cat' failed."
"Error 3: The system cannot find the path specified."

These two errors repeat for about 100 lines in this log.  SInce we suspected the driver was corrupt or incomplete we downloaded a new driver from HP's website for Windows Server 2003 x64, and we are runing Windows Server 2008 x64.  We are not sure how much of an issue that would be but we were unable to find a driver for Windows Server 2008.  We also tried Windows 7 x64 to no avail.  The errors continue coming up in that log.

Thanks for any help.

Edit: We are using Print Management to attempt this driver install, and we are running it as an administrator.
Edit2: First paragraph seemed confusing.  Cleaned it up.

asked 12/15/2011 04:40

JohnnyD74's gravatar image

JohnnyD74 ♦♦


3 Answers:
The driver model for 2008 is the same as Vista or 7; but, is different from 2003/XP's.  That printer, BTW, is a raster printer which does not have PCL so it won't work with the Universal driver.
Here is the one which should work: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-55362-6&cc=us&dlc=en&lc=en&os=4063&product=3435684&sw_lang=
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answered

DavisMcCarn's gravatar image

DavisMcCarn

The HP LaserJet 1006 uses a host-based print driver that HP does not support in either a terminal server or Citrix XenApp server environment.  It is not compatible with the PCL printer language so using the universal PCL driver isn't a viable option.

See page 4 of this document, "HP PRINTERS SUPPORTED IN CITRIX XENAPP SERVER ENVIRONMENTS":
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-8465ENW.pdf

For use on terminal servers, I would stick with HP LaserJet printers that have PCL driver downloads or are compatible with HP's universal PCL driver: this one only has host-based driver download & isn't compatible with PCL.
link

answered 2011-12-16 at 05:13:08

Spike99's gravatar image

Spike99

Thanks for your help. I tried installing the other driver that Davis suggested but it did not work.
link

answered 2011-12-16 at 08:00:13

JohnnyD74's gravatar image

JohnnyD74

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Asked: 12/15/2011 04:40

Seen: 382 times

Last updated: 12/16/2011 08:15