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Hello,

I have a user that has Windows 7 Pro 64bit.  He has the 64 bit Cisco VPN client installed and a correct .pcf file.  He was working file over vpn for a bit, but suddenly he is receiving the error 412 the remote peer is no longer responding.  I have disabled his firewall and antivirus and it still does not work.  Remotely, he said nothing has changed on his firewall side.  I have added the ForceKeepAlive=1 statement as well and still nothing.  Any suggestions?

Thanks.

asked 11/15/2011 09:24

odddball's gravatar image

odddball ♦♦


6 Answers:
Hello,

Can you confirm if he's connecting wired or wirelessly?  If he connects from a different location does it work?  I'm assuming he has been able to connect in the past and it just stopped working recently?  Can you verify what version of the Cisco VPN client he's using?
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answered

l33tf0b's gravatar image

l33tf0b

Thanks for the reply... It is version 5.0.07.0290 and he has tried it both wired and over wireless.. According to the guy, it worked and then over night it stopped... if it was a window update, I am not sure which one that might of caused it to stop working.  I have not seen if he is able to try it out somewhere else... but might have to do that...
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answered 2011-11-15 at 17:34:20

odddball's gravatar image

odddball

Yes, please have him try elsewhere so we can confirm if it's a laptop / or his network.  You may also want to try deleting the vpn profile, and re-importing the pcf file.  Under Device Manager, check to see if his Cisco VPN adapter is enabled -- sometimes it shows up with a red x.  Try manually enabling it and test again.
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answered 2011-11-15 at 17:58:52

l33tf0b's gravatar image

l33tf0b

The deletion of the .PCF file and reimport unfortunately did not work.  All adapters were working.  I resolved the issue by doing reverting to the system restore of an earlier date.  The issue resolved itself.  Thank you for your assistance.
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answered 2011-11-17 at 10:47:56

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odddball

Problem was resolved by using a restore point.

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answered 2011-12-13 at 17:16:06

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odddball

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answered 2011-12-13 at 17:16:50

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odddball

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Asked: 11/15/2011 09:24

Seen: 299 times

Last updated: 12/17/2011 05:21