Hello Experts
   A friend of mine in another office is having a problem when in outlook 2003. He gets this Error
windows cannot access the specified device path or file for this MSI.

He can still use Outlook, though.  It is just a minor inconvenience.  I tried to search for the MSI but had not luck.  He is using XP.  

I checked online and could not find much about this error there was a suggestion about checking the Internet Options and changing a miscellaneous security setting to prompt.  Many links told me to unblock the msi.  But it could not be found when I did a search.  

Any help you can give me would be great!

asked 11/07/2011 03:55

dillonconsulting's gravatar image

dillonconsulting ♦♦

8 Answers:
Another possible cause, according to Microsoft, is that Outlook is running compatibility mode:

If that's not it, are there any entries in the Systems or Applications event log that might contain more details?


bluemeln's gravatar image


You indicated that you already adjusted Internet Explorer options suggested for this error message ( How about disabling anti-virus software (for example AVG) and then starting Outlook?

When exactly does your friend get this error, when double-clicking the Outlook icon to start the program?
Is he an admin on the computer?

answered 2011-11-07 at 12:12:39

bluemeln's gravatar image


   The first solution is only for outlook 2010.  We are using McAfee but we are all using that so I don't think that is the solution but i can try to disable it. Unfortunately there does not seem to be a trigger for this error it just opens.

answered 2011-11-07 at 12:17:35

dillonconsulting's gravatar image


The msi should be on the installation cd/dvd -- have you tried searching for it there?

answered 2011-11-12 at 09:20:44

kmslogic's gravatar image


the easiest fix is to do a repair install with the original install media available and have point the installer to the new media.

answered 2011-11-12 at 09:58:12

ve3ofa's gravatar image


I have checked and the problem does not just happen in outlook.  when the error message was opening I checked the list of processes and one of them was called installer_no_upload_silent.exe.  When I terminated it the error message was gone.  I searched and found this exe and deleted it.  

answered 2011-11-12 at 13:01:38

dillonconsulting's gravatar image


This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.


answered 2011-11-14 at 10:11:14

LeeTutor's gravatar image


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Asked: 11/07/2011 03:55

Seen: 200 times

Last updated: 12/14/2011 05:16