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I have a Gateway 702ge that the customer asked for a graphics where she can put 2 vga monitors on. the problem I am running into, the system locks up on Windows boot. I booted into safe mode and installed the drivers for it (about 7 different ones for the model) but on the reboot (to normal windows) it still locks up at the loading screen. I have tried with PCI-E and PCI but I can't get them to work. In bios it is set to auto and I haven't messed with the aperture settings or anything like that.

The current graphics card I am trying to get working is ATI Radeon 7500 64MB (PCI)

asked 12/03/2011 04:51

Frankkadaf's gravatar image

Frankkadaf ♦♦


8 Answers:
>>  In bios it is set to auto

Set it to boot from either the AGP or PCI slot first.

The other possible problem is what version of PCI-E is on this machine.  ATI cards may only support PCI-E version 2.1 upwards and not version 2 (have struck this problem).  If this board is version 2 (can't identify) then that could be the problem.
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answered

dbrunton's gravatar image

dbrunton

How do I check the version of the PCI-E???
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answered 2011-12-03 at 13:47:33

Frankkadaf's gravatar image

Frankkadaf

This http://www.tomshardware.com/forum/290252-33-does-work-slot talks about the problems with PCI versions 2.0 and 2.1 on motherboards.

As to how you determine which version you have.

Try http://www.cpuid.com/softwares/cpu-z.html and CPU-Z.

That may identify which version of PCI Express you have http://www.cpuid.com/medias/images/en/softwares-cpuz-03.jpg or identify the actual motherboard manufacturer and chipset.  The last two may be enough to identify which version of PCI Express you have.
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answered 2011-12-03 at 14:28:40

dbrunton's gravatar image

dbrunton

This http://download.cnet.com/PC-Wizard-2010/3000-2094_4-10793737.html might identify which version of PCI Express you have.  And possibly http://www.piriform.com/speccy may do it as well but should identify your motherboard and chipset.
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answered 2011-12-03 at 22:39:17

dbrunton's gravatar image

dbrunton

also check that your power supply can handle the extra load : http://extreme.outervision.com/PSUEngine      
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answered 2011-12-03 at 22:46:38

nobus's gravatar image

nobus

Hi,

Make sure you remove the integrated graphics card drivers first.

Regards.


RobMobility.
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answered 2011-12-04 at 00:43:34

RobMobility's gravatar image

RobMobility

We just ended up giving the customer back their computer because nothing we did seemed to work. Thank you for all your help
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answered 2011-12-05 at 02:37:06

Frankkadaf's gravatar image

Frankkadaf

We just ended up giving the customer back their computer because nothing we did seemed to work. Thank you for all your help

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answered 2011-12-06 at 13:38:40

Frankkadaf's gravatar image

Frankkadaf

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Asked: 12/03/2011 04:51

Seen: 232 times

Last updated: 12/10/2011 05:18