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Hi,

We have Cisco UC520 Router, I would like to be able to have calls inbound to this number go to voicemail and if possible email the voicemails to me,  MY VOICE MAIL No. is 400,
but I have query can we Send Voice Mail to our Mail ID, Presently we are using IMAP but it's working on LAN & over VPN only,  can the UC520 actually send the email, rather than retrieving through IMAP,

asked 11/28/2011 02:25

Nilesh379's gravatar image

Nilesh379 ♦♦


7 Answers:
Yes, you can configure the CUE portion with your SMTP server for it to send to.  However, for each user's mailbox you need to configure the email notification (and send a wav file) manually.
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answered

sr75's gravatar image

sr75

BTW, the solution is not unified messaging.  The user still needs to listen to their message to clear out their messages.  Listening to the wav file or deleting it does not change the message status in the UC560.
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answered 2011-11-29 at 07:26:56

sr75's gravatar image

sr75

Hello sr75,

Thanks for your Reply, I found one Document for do it,  I did Try as per  below link  Document  before this I configured SMTP server on UC 520 by following command but I didn't get Voicemail in My Mail,

smtp server address mail.Domain.com authentication username------------- Password--------------

http://dl.dropbox.com/u/26400971/TEL_21_SMTP_notification_CUE.pdf

Can you please help me
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answered 2011-11-29 at 07:28:41

Nilesh379's gravatar image

Nilesh379

That is because you did not do that in the CUE on the router, but the IOS of the router.  Here is a how to on an earlier version of CUE.  It should still be similar to the one on your UC520.


http://ccieash.wordpress.com/2010/08/10/cue-voicemail-notification-through-email/

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answered 2011-11-29 at 22:13:20

sr75's gravatar image

sr75

Thank you Very Much Sr75 :)

It's Done I can get Email Notification through SMTP relay, I have one question

is it possible to CC all the voicemails to any one  general email which would be only for receiving Voicemail say voicemail@Domain.com,

I meane my ext. is 206, Now I am getting VM on My mail ID also want to CC VM to voicemail@Domain.com

How this will be possible ?

Thanks
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answered 2011-11-30 at 06:48:24

Nilesh379's gravatar image

Nilesh379

I do not think you can send to multiple email addresses with CUE.  Now assuming you are using MS Exchange, I believe you would need to create an outlook rule to forward them to the other.  

Or, now that I have had a second to think, you can create a distribution group for each user  that would send to both the user's mailbox and the general email.  Use the email address for the distro group in CUE instead of the user's email address.  This would be per person and it doesn't require user intervention.
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answered 2011-12-01 at 02:40:28

sr75's gravatar image

sr75

Thank You So Much :)
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answered 2011-12-01 at 07:22:59

Nilesh379's gravatar image

Nilesh379

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Asked: 11/28/2011 02:25

Seen: 261 times

Last updated: 12/05/2011 12:44