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I just bought the adobe creative suite 4 for $950.

I opened the box and the installation DVD's say "30 day trial".

Do I need to get my money back?

This is where I got the software:

http://www.evaluesoftware.com/index.php?l=product_detail&p=61

asked 06/04/2011 02:42

knowlton's gravatar image

knowlton ♦♦


14 Answers:
Hi, I never done business with them before, but for sure that wasn't the best place to buy a $900 software!!  anyway some people saying it's a scam website and some saying not !!

http://www.scamchecker.com/report/nate-mummealyssa-reyes-evaluesoftware.com-microsoft-office-software-pirates

I would recommend calling them to figure out the issue, maybe it's a 30 days trial, but there's a license number that you need to unlock the full version !
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huslayer's gravatar image

huslayer

Did it have an installation key in the box or on the disk cover?
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cerrmj's gravatar image

cerrmj

There is a sticker on the back of the box that says SERIAL NUMBER.  It has what looks like a 24 digit installation key.

What freaked me out was the "30 day trial" on the front of the installation DVDs.

Is it normal for FULL RETAIL VERSIONS of adobe software to say "30 day trial"???

I don't want to install and register this software if it is not legit.  Can anyone tell me conclusively?
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knowlton's gravatar image

knowlton

It appears that Adobe does make 30 day trial disks that are different than the retail full version.  I did a google image search for Adobe CS installation DVDs and none of the ones I saw said 'trial' on them.

The question is whether your serial number is authentic or not.  Before I sent it back, I would do as huslayer says and call the company explaining the issue and concern and see what they have to say.

It seems strange and you are correct to be wary.  CS4 is an older version and there may not be any 'full retail' version disks around anymore - hence the trial disks???
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cerrmj's gravatar image

cerrmj

There is no difference between the trial and full retail versions of Adobe software.  Anything you install (DVD, download, whatever) from them installs in trial mode.  When you purchase something, you get the serial which when activated removes the 30 day countdown.
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jason1178's gravatar image

jason1178

Is there a way to tell if the serial is legitimate and won't expire?
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knowlton's gravatar image

knowlton

Just activate.  If it's legit, the software will be ready to go.  If it's not legit, the software won't activate.  

Alternately, you could call adobe customer service and have them check the serial number.  But that's a lot more involved than just entering the number.

Which version of CS4 is this?  $995 for a two year old version seems high...
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jason1178's gravatar image

jason1178

Okay.

First of all, that looks legit.  So activating is the only way to check.

Second, I think you got ripped off.  I can't believe that cs4 web premium is $1,000.

Do you own any older Adobe products that could trigger the upgrade discount for 5.5?
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jason1178's gravatar image

jason1178

>>>>Do you own any older Adobe products that could trigger the upgrade discount for 5.5?

Unfortunately, no.

I don't mind the price.  The most important thing is that the software is legitimate.  I've been burned before on buying discounted software.
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knowlton's gravatar image

knowlton

As said above, only one way to find out.  It will either activate or it won't.
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jason1178's gravatar image

jason1178

I just got off of a chat with adobe customer service, and they said the CD KEY (Serial Number) is legitimate and I can install and register the software with no problems.

So....WHEW!!!!!!!!!!!!!!!   That is a relief!
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knowlton's gravatar image

knowlton

thx for the reassurance!
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knowlton's gravatar image

knowlton

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Asked: 06/04/2011 02:42

Seen: 73 times

Last updated: 06/04/2011 12:47