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We recently setup a new COmcast business internet account switching from Paetec. RWW and OWA no longer work even though the Comcast router is in pass through mode. I tried running fix my network and connect to the internet but neither seem to resolve the issue. The Paetec connection is still active. When I plug back into it, RWW and OWA work just fine. Is there something on my SBS 2008 server that I need to change? I am currently using the internal SBS firewall instead of the Comcast firewall which is off.

asked 10/13/2011 10:42

critona's gravatar image

critona ♦♦


8 Answers:
When you say pass through what does that mean? If the Comcast router in Bridge Mode where you have another router handle the tragic? Or are you simply redirecting one of the IP addresses back to the SBS?

How may IP addresses did they give you?

How is your DNS setup? You say when you plug in the Paetec connection it works. It should not work because your DNS should point to the new IP address from Comast.
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RickEpnet's gravatar image

RickEpnet

PAss through = Bridge Mode
Using firewall on SBS server for now
We have one main IP address with them
I dont know much about the DNS. That might be the issue. Maybe its all still pointing to Paetec?

Lets start with DNS.. How do I make DNS point to the new connection.
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critona's gravatar image

critona

They did give us 2 addresses. One is assigned to the Comcast Router.. IF its in Bridge Mode, would I assign the second ip address to the server? If so, how?
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critona's gravatar image

critona

You will need to logon to the ISP or Registrar account to change the DNS settings to point to the new IP address.
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krzyinsane's gravatar image

krzyinsane

Normally you would assign the IP address to a firewall and use an internal address on the server.

Yes I would say your DNS is why it is not working. You need to point the domain name and host name to your new IP address.

Are you using remote.domainname.com?  
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RickEpnet's gravatar image

RickEpnet

Normally who you have your domain registered through provides your DNS. Who do you have your domain registered with? Do they have a DNS control panel?
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RickEpnet

thank you...
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critona's gravatar image

critona

thank you..
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critona's gravatar image

critona

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Asked: 10/13/2011 10:42

Seen: 563 times

Last updated: 10/13/2011 10:03