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This is something that just started happening like yesterday.

In Outlook 2010, when going to Address Book, it defaults to the GAL. If you click the drop down arrow and choose any other address list, the attached screenshot appears?

Why would this all of a sudden change? I have not applied any windows updates or make any changes to the XCH server.

I read a couple articles about a "session timeout", but i'm not sure where that is?

Thank you
Doc3.docx (22 KB)
Address List Error (application/vnd.openxmlformats-officedocument.wordprocessingml.document)

asked 10/25/2011 03:21

cas_three's gravatar image

cas_three ♦♦


5 Answers:
Do you have the work offline option selected?  Should say "Work Offline" with a red circle and X symbol on the bottom right.
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pagosche's gravatar image

pagosche

No, it's Connected to the Exchange Server.
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cas_three's gravatar image

cas_three

There was a setting in our AD that was still pointing to the old exchange server, causing DNS problems on the XCH server.

Once I removed the entries for the old XCH server, all we well.  We were getting Kerberos errors in the event log, which lead me to the old XCH server name still being in the system.
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cas_three's gravatar image

cas_three

I figured this out on my own.

I appreciate the help, but the answers did not resolve my problem.

Thank you
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cas_three

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Asked: 10/25/2011 03:21

Seen: 494 times

Last updated: 11/04/2011 09:17