This is an odd one.  I have two Seagate USB hard drives.  One is a Terabyte capacity, the other is a 320 Gig. They're both a "FreeAgent Go" models.  The 320 Gig's model is "PN:9KV2A8-502."  The 1TB's model is "9KW2AL-502."  Ok, this is where it gets odd.  The 320 Gig HD works "ok" with my Windows 7 desktop, yet is not recognized on the Windows Vista laptop. I can see the "safely remove hardware" icon on the bottom right, so it's recognizing something, yet I can't see it inside the "Computer" icon when I click on it.  As for the 1TB HD, neither the Vista laptop or the Windows 7 desktop can recognize it (nor is it in the "Computer" icon when opened). Yet, again, I can see the "safely remove hardware" icon on the bottom right of the screen.  ONLY SEAGATE DRIVES DO THIS FOR SOME REASON. Can anyone figure this out?  Any help would be greatly appreciated, thanks  :)

asked 12/16/2011 11:42

Randy_M's gravatar image

Randy_M ♦♦

3 Answers:

1)watch is there any drive letter conflicts
2)if you can see the hard drive...check whether drive letter assigned to that hard disk


mcaroom's gravatar image


When the Vista laptop recognizes the 320 Gig drive, the drive letter is correct.  The 1TB is not recognized by either one, and the 320 Gig is not recognized on the Windows 7 desktop.

answered 2011-12-16 at 19:56:26

Randy_M's gravatar image


I would try the Freeagent tools available  here

answered 2011-12-16 at 20:11:06

ve3ofa's gravatar image


Your answer
[hide preview]

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments



Asked: 12/16/2011 11:42

Seen: 304 times

Last updated: 12/16/2011 02:13

Related questions