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After a reboot, our hosted sites (about 20 of them) are each going down after about 10 minutes or so.

When the sites go down, we find-out they have gone down because we get this message:

The connection has timed out
     
     
     
     
     
       
       
          The server at www.piratewear.com is taking too long to respond.
       

       
       

  The site could be temporarily unavailable or too busy. Try again in a few
    moments.
  If you are unable to load any pages, check your computer's network
    connection.
  If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.




Here are the server specs ( IIS 7  )


Intel Xeon CPU   2.53 GHz  (dual)

4 Gig RAM

64 bit OS



Windows Server 2008 R2 Standard




We had a failed update for Service Pack 1 just before our troubles started.

asked 11/03/2011 07:10

knowlton's gravatar image

knowlton ♦♦


4 Answers:
are the servers ing down or just becoming unreachable
and unreachable from outside or inside
can you ping the addresses
have u looked at the evnt viewer logs
link

answered

DarinTCH's gravatar image

DarinTCH

>>>>are the servers ing down or just becoming unreachable

I can RDC into the web server itself.

It is the websites hosted on that server that we cannot reach.



>>>>>can you ping the addresses

C:\Users\knowltont>ping www.piratewear.com

Pinging www.piratewear.com [166.70.168.221] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 166.70.168.221:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\knowltont>ping utenn.campuswebstore.com

Pinging utenn.campuswebstore.com [166.70.168.225] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 166.70.168.225:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



>>>>>have u looked at the evnt viewer logs


Log Name:      System
Source:        Microsoft-Windows-WAS
Date:          11/3/2011 4:36:33 PM
Event ID:      5161
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      TCS-IIS
Description:
Site 1 has no root application defined, so the site will be ignored.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WAS" Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
    <EventID Qualifiers="49152">5161</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-03T22:36:33.000000000Z" />
    <EventRecordID>225976</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>TCS-IIS</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="SiteID">1</Data>
    <Binary>0D000780</Binary>
  </EventData>
</Event>
link

answered 2011-11-03 at 18:02:25

knowlton's gravatar image

knowlton

UDPATE:

In desperation our help desk guy disabled Windows Firewall completely...and all the sites work now.

I guess we are just going to use PFSense for our firewall and leave Windows Firewall as it is.
link

answered 2011-11-03 at 18:41:27

knowlton's gravatar image

knowlton

thx for your time.
link

answered 2011-11-04 at 07:31:01

knowlton's gravatar image

knowlton

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Asked: 11/03/2011 07:10

Seen: 366 times

Last updated: 11/04/2011 03:31