We have a user that wants her logon account changed within Active Directory.

The user also has an exchange email address.

what is the best way to change the account and email?

asked 12/12/2011 09:04

yostnet's gravatar image

yostnet ♦♦

3 Answers:
Use the Rename function (right click the User account and rename).
Then also in the AD account that the user name and user info everywhere.
Then in the Exchange SMTP addresses update the primary address to the new name, and I suggest to also make another SMTP address for the old name (for backwards compatibility type issue).

you need to reset the Outlook profile to update the name so that it display correctly for their outlook Mailbox name.  (just make a new outlook profile if that is not too difficult).

Note, the user name for the profile folder on their PC will continue to use the old name, but the SID account is the same, so no real problems.

answered 2011-12-13 at 05:22:31

chakko's gravatar image



answered 2011-12-13 at 05:24:20

yostnet's gravatar image


Your answer
[hide preview]

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments


Asked: 12/12/2011 09:04

Seen: 290 times

Last updated: 12/14/2011 10:41