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I just got a new account, and in windows explorer, if I click on Favorites, I don't see the menu Items "Add To Favorites" or "Organize Favorites", as I do in the account I usually use.  How can I see those selections?  

asked 11/13/2011 03:17

BarrySweezey's gravatar image

BarrySweezey ♦♦


3 Answers:
Hi Barry,

Just to confirm, are you looking for this option in Windows Explorer or Internet Explorer? If IE, what menu options do you have listed when you press the ALT+A hotkey?
link

answered

CharlWiehahn's gravatar image

CharlWiehahn

I logged back in to that account and opened Windows Explorer.  In "Favorites" I saw "Add to Favorites" and Organized Favorites".  Then I got an error message saying Windows Explorer must close.  When I reopened it, those menu items were gone.  Pressing ALT+A yields:
Favorites Bar >
Microsoft Websites >
MSN.com
Radio Station Guide
P Customer Service Reports Daily Reports

I added the last item before Windows Explorer closed.
link

answered 2011-11-13 at 11:37:33

BarrySweezey's gravatar image

BarrySweezey

Hi Barry,

Try this fix from Microsoft to restore your menu bar options.

http://support.microsoft.com/kb/962963
link

answered 2011-11-13 at 11:48:52

CharlWiehahn's gravatar image

CharlWiehahn

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Asked: 11/13/2011 03:17

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Last updated: 12/02/2011 03:50